Thanks Steven. Scrum is absolutely incomplete by intention. And thats fine. No framework can provide answers to all questions.

I suppose my core point would be that it is important that if you try to use any Agile methodology, it is important to educate yourself on things besides structure and process - how can you create motivating environments? how can you properly engage with existing power structures to leverage change? how can learning systems be embedded? and so on. There is very little attention to that in certification classes, for example. Perhaps understandly so; you're certified only for a framework. But I think thats a problem, because the people who leave those classes don't have the tools they need to actually make it work.

If anything, it would be useful to bring in people with the skills and perspectives to bring those tools.

Does that make any sense?